The Veteran's Affairs HealthCare System, Boston (VAHS) is a tertiary referral center and one of the largest Veteran’s Affairs hospitals in the United States. Inpatient facilities are centered at VA West Roxbury, and the outpatient clinics and day surgery are centered at the VA Jamaica Plain, both in Boston. It is the only VAHS in northern New England with an otolaryngology service and therefore receives general otolaryngology and head and neck oncology patients from the region's other Veteran's Affairs hospitals for diagnosis and definitive treatment. In comparison with all hospitals in the New England area including private, academic and public, VAHS Boston cares for the largest number of head and neck cancer patients, with over 100 new cases per year. It actively participates in head & neck cancer research. It also cares for a wide spectrum of adult, general otolaryngologic pathology.

All otolaryngology staff have academic appointments at Boston University and are Board certified in Otolaryngology. Full-time and part time attending staff provide close supervision and teaching for the residents. The medical oncology section has been recognized as one of the finest in the United States. The otolaryngology and medical oncology sections currently are involved in a number of adjuvant therapy studies and have completed multiple clinical studies in the past including some involving multi-institutions. The radiation medicine and medical oncology departments receive patients in referral from other New England Veteran's Affairs Hospitals and have a high level of expertise.